Nothing WORKING on Nibiru VR headsets

Hi!

I BOUGHT 5 sets of VR "All in One" headsets Powered by Nibiru for demonstration.
I'm based in South Africa

They don't connect to my phone Wifi or any wifi network available
I'm using an Alcatel 5010 (also known as an Alcatel Pixi 4(5)
It runs on Android 6.0

Some of the settings on my headset are the following
- VR Version: Nibiru 2.00.001
- Device name: M1
- CPU: 1.0GHz Quad core
- IP Address: Disconnected
- Version Type: Release/VR0170 20160813211052

Please help!
URGENT!

Regards,
Simphiwe

HI, Simphiwe,

Does the wifi in settings can turn on correctly and can you see the wifi list?

The connection problem is wifi turn on or cannot see the wifi list or cannot connection one wifi item in the list.

If you can see the wifi list, is the password input correctly? What's the information you get during the wifi connection.

These information can help us locate the problem. Thanks.

Steven