Nibiru OS - Firmware

hi can anyone help me restore my VR headset, i need the 2.0 nibiru firmware for this model :

Magicsee M1

https://www.gearbest.com/virtual-reality/pp_354432.html

Have you try to  check update the new version?If have no new version.Could you provide the system version(Settings->About device->version type) ?

well the thing is that i tried upgrading with another firmware and the screen won't turn on, it starts normally i know it because i projected the image of the VR headset on a screen and loads the OS but the screen has a white line in the middle and won't show any image correctly, i just remember that the VR before upgrading had the name VA05 i don't know if that can help.

Sorry,According the message which you offered. We can't judge the correct firmware.You can try to contact the after-sale where you purchase.

Can you give me any firmware to test? i know also that this device has the rockchip 3288 chipset the seller won't answer i already tried asking him about the device.

Please i really need help,

Is there any other way that you can determine the version of the firmware that i need? i really need help :/

We are very willing to help you.But the version type is the necessary information.Could you try to contact the seller to ask the version type ?
I'm very sorry.

i'll try to ask again to the seller,

Thanks for helping me